DAIMLER TRUCK
BUSINESS ID

Welcome to the Daimler Truck Business ID

The Daimler Truck Business ID is your central digital key to accessing a wide range of Daimler Truck services. Designed for all brands under Daimler Truck, this unified login ensures secure and seamless authentication across various platforms—whether you are managing fleets, using digital services, or accessing business tools.

Login FAQ

Important notice for users with a Daimler Truck account (…@tbdir.net):
Please be aware that the following guidance may not apply to your login process. We have dedicated support for you on our SharePoint. Please click: "Log in with Daimler Truck account" and follow the instructions.

User Guides

Need help with your Business ID? Below are step-by-step instructions. Click on any title to view the guide directly in your browser. You can also download the guide from the preview.


If you forgot your new password, don't worry. You can reset your password by clicking "Forgot your password? (Set new password after migration)" and following the instructions.
In addition, we provide a dedicated user guide to reset the password.

You have the flexibility to log in using either your email address or your user ID. Choose the option that's most convenient for you.

If you encounter any other issues or require further assistance, please reach out to your local administrator. They are equipped to provide you with the necessary support to resolve your query promptly.

The Daimler Truck Business ID is your single digital identity for accessing various Daimler Truck services and applications. Whether you're managing fleet operations, using digital tools, or accessing exclusive services, the Business ID ensures secure and seamless authentication across all platforms.

We've improved the login experience for enhanced security and ease of use! This page will guide you through updating your password and setting up Multi-Factor Authentication (MFA) for the new system.

📌 Need help? Use the menu on the left-hand side to find information on various topics. For step-by-step instructions on common use cases, visit the "User Guides" section.

An Identity and Access Management (IAM) system is a security framework that ensures only the right individuals have access to an organization’s technology resources.

Think of IAM like a club bouncer:

🏢 The club = Daimler Truck’s digital environment
🆔 Your identity = A club member’s ID card, proving who you are
🔑 Authentication = The bouncer checking your ID before letting you in
🎟 Authorization = The bouncer’s list, deciding which areas you are allowed to enter

Just like a club’s security ensures only the right people are allowed in, IAM protects Daimler Truck’s digital resources by managing access rights—making sure the right people can access the right services. This ensures security, efficiency, and compliance across the entire digital environment.

Your account has been securely migrated to the new system, but for security reasons, we did not transfer the password. You must set a new password when logging in for the first time.

First-Time Login Guide for Dealers & Suppliers

First-Time Login Guide for Direct Customers

While all applications transition to the new IAM system, they might not transfer at the same time. You may need to use different passwords for different applications. For applications hosted in the old IAM system, you can use your old password, but for applications that have migrated, you must use the password you created when logging in for the first time.

Set a new password for your migrated account by clicking "Forgot your password? (Set new password after migration)" and follow the instructions or use our step-by-step guide.

Password Reset

If you forgot your new password, don't worry. You can reset your password by clicking "Forgot your password? (Set new password after migration)" and following the instructions.
In addition, we provide a dedicated user guide to reset the password.

Multi-Factor Authentication (MFA) is a security process that requires more than one method of verification from users to access a resource, such as an application. It typically involves a password (something you know) and a second factor like a mobile device (something you have), enhancing security against unauthorized access. While MFA can be new to some users, we aim to make it user-friendly and offer support for any issue.

In simple terms:
The MFA process can be compared to installing a second lock on your front door. Like using a key to unlock the main door, you use your password to access your systems. With the additional lock, you must have an additional secret code to unlock the second lock on your door. Even if someone manages to steal your key (password), they cannot open this second lock without the special code.

We offer different MFA options: Authenticator (TOTP), Phone, and Email .

We recommend "Authenticator (TOTP)" with the Microsoft Authenticator app. You need to have a mobile device. Our dedicated guides for the initial log in make it simple and straightforward.

For "Phone" verification, select "Send Code" to receive a six-digit SMS code or "Call Me" to verify by pressing "#" during the incoming call. Your phone number must be registered.

If you chose "Email" , you will receive an email with a six-digit code to verify your identity.

Multi-Factor Authentication Setup

Please switch to the Authenticated Area and log in.